Your time is valuable. Collecting returned items–which often includes deciding whether to return them to your inventory or dispose of them–takes up time you could be spending on more important things. At Compass, we’ll handle the whole process from start to finish so you don’t have to lift a finger.
First things first: we’ll help you set up a secure return address and pick up all the items delivered there. We’ll also discuss with you ahead of time whether to issue refunds or exchanges for returned items, or whether to do so on a case-by-case basis.
When we receive a returned item, we’ll issue a refund or send a replacement immediately, so your customer is never kept waiting. Accurate delivery is assured every time.